Delivery & Return Policy

DELIVERY & RETURN POLICY

DELIVERY

Deliveries within Turkey will arrive within a week from the date of order (not including public holidays or weekends). Generally most orders arrive within 3 working days. To obtain delivery time to other countries, please contact us at info@tashdeco.com

All deliveries are require a signature, unless you the customer, selects the Standard Shipping - Authority to Leave option. Selecting this option gives the courier authority to leave the parcel unattended at your chosen address if they believe there is a safe place to leave it, and Tashdeco will not be responsible for any misplaced or unclaimed parcels.

All orders are subject to availability. From time to time we may be waiting for a new delivery. We apologise if your items are unavailable and will contact you to offer a refund or to suggest placing your items on back order, which will ensure you receive them as priority once stock has been delivered to Tashdeco.

 

RETURN

If you are not happy with our products, please return them and we will either exchange them or give you your money back excluding postage costs. We will do our best to exchange items depending on stock availability.

Products to be returned/exchanged must be unused and uninstalled. Products will not be eligible for exchange/return if we consider that they have been used or damaged by the user.

Please notify us within 7 days of receipt of products if you would like to return your order. Send an email to info@tashdeco.com. Include your order number in this email and notify us which goods you would like to exchange or return.


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